Lost / Stolen ID card

Steps of issuing a replacement for the damaged or lost card

Lost / Stolen ID card Process

1. Issuance of a replacement for the damaged or lost card

  • Issue a stamped certificate of ID Number from any Emirates ID Service point (an identification document must be shown).
  • Fill in a replacement for damaged or lost card form at any authorized typing center or online (coming soon)

2. Required Documents

UAE Nationals:

  • Original valid passport
  • Original family book

GCC Nationals:

  • Original valid passport
  • A document proving residence in the UAE (for example; valid employment certificate, real estate lease or ownership contract, commercial license, school registration certificate, certificate of dependency, valid marriage contract or an employment card)

Residents:

  • Original valid passport
  • Residence or entry visa

Children below 15:

  • Documents required for each group
  • Colored passport-size (4.5 x 3.5 cm) photo with white background

3. Fees

As of September 29, 2011, the fees of replacement for damaged or lost card are AED 300 (These fees apply to all age groups)

4. Important Notes:

  • When the ID card is lost, the holder whereof shall report this to the nearest Emirates ID Service point and start issuing a new ID bearing the same fixed ID number.
  • Once the case is reported, the system automatically deactivates the ID card and the digital certificates of the holder, therefore the Card can’t be used for ID verification purposes anymore.