Customer Satisfaction Survey for the Emirates Identity Authority

Dear Client,

Kindly give us 30 seconds of your time, to provide us with your opinion by answering the questionnaire. Your feedback and suggestions will play a big and important role in improving the work at Emirates Identity Authority.
1. Kindly rate Emirates Identity Authority using the following criteria.*
Very GoodGoodAcceptablePoor
The accuracy about answering your queries
Knowledge of documents required to complete your enrolment process
Registration employee’s approach in dealing with clients
The time to complete your registration process
The time needed to solve your complaint
2. In your opinion, does the new registration strategy contribute to increasing the number of registrants in the Population Register and Identity Card System? and will the new procedures help you issue the ID Card easily?*
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